We, at the General Administration of Customs- Abu Dhabi are committed to the highest standards of quality and excellence, striving to enhance organizational performance to elevate the level of services provided in the fields of goods from the United Arab Emirates and the goods to United Arab Emirates through the customs centers crossings of Abu Dhabi Emirate (land, sea, and air). This is following the Unified Customs Law, legislation, and current customs policies, aiming to facilitate trade movement and strengthen efforts to combat smuggling and the entry of counterfeit goods through the ports in the Emirate. By:
- Commitment to excellence in delivering high-quality services to clients and strategic partners, and meeting their needs in order to develop a distinguished relationship with them.
- Commitment to the implementation of the quality management system in accordance with the ISO 9001:2015, and to continuously develop, improve, and periodically follow-up on, and to work in a team spirit to achieve quality objectives that are monitored, followed up upon, measured, and improved continuously.
- Adopting goals and targets for improving t...