December 25, 2025
This User Agreement (hereinafter referred to as the “Agreement”) governs access to and use of the Real Law online platform, including all functions, services, and content on the domain app.reallaw.ai, its subdomains, and mobile versions (hereinafter referred to as the “Website”). By accessing or using the Website, you confirm that you have read, understood, and agree to comply with the terms of this Agreement.
By using this platform or registering on it, you confirm and warrant that you are at least 18 years old and that you have full legal capacity in accordance with the applicable laws. Persons under the age of 18 are not permitted to use the platform.
Provider / Real Law — Case By Case Software Design Co LLC, as well as its affiliates and subsidiaries. Case By Case SOFTWARE DESIGN CO. L.L.C is registered in the UAE and operates under License No. 1319985, with its registered address at 2105-E-23, Citadel Tower, Business Bay, Dubai, UAE.
User — any natural or legal person who gains access to the Website, uses its content, services, or tools, has completed registration, and acts in accordance with this Agreement.
Content — means all information, functions, services, and software ordered or provided on or through the Website, as well as all materials (including text, graphic, audio, and video materials, whether paid or free), which are subject to copyright and other intellectual property rights of the Website.
Posted Materials — any materials uploaded, published, submitted, or otherwise placed by the User on the Website, including materials in interactive areas and in the “Practical Law” section.
The Provider grants the User a non-exclusive, non-transferable, revocable, and limited license to access and use the Website and the Content for the purposes permitted under this Agreement. The Provider reserves the right to revoke this license at any time at its sole discretion.
The Content of the Website is intended for personal use only and is not intended for commercial use. Notwithstanding the foregoing, and to the extent that the Website provides e-commerce services, purchasing options may be available for making purchases on behalf of a group or an individual, provided that the User is authorized to make such purchases on behalf of that group. The User may not use the Content to determine a consumer’s eligibility for:
It is prohibited to decompile, reverse engineer, disassemble, rent, lease, lend, sell, sublicense, or create derivative works based on this Website or its Content. The use of any monitoring software to determine the site’s architecture or to collect information on usage, individuals, or users is also prohibited. The User must preserve all copyright notices and other proprietary rights contained in the materials provided on the Website.
The Content of this Website may not be used for posting, selling, distributing, modifying, or transmitting for public or commercial purposes without prior written permission from Real Law. The User may not use software robots, web crawlers, other automated programs or devices, or manual processes to monitor or copy the Website or its Content without the prior written consent of the Provider. The User may not use the Website to transmit false, misleading, fraudulent, or unlawful messages. It is prohibited to copy, modify, reproduce, republish, distribute, display, or transmit any part of this Website for commercial, non-commercial, or public purposes, except as expressly permitted above. The User may not use, export, or re-export this Website, any part thereof, or its Content in violation of the export control laws and regulations of the United Arab Emirates. Any unauthorized use of this Website or its Content is strictly prohibited.
To obtain written permission from the Provider, a request must be sent to [email protected]. The request must specify the documents, articles, excerpts, or records for which permission is being sought, as well as the purpose and intended duration of use. Upon receiving the request, the Provider reserves the right either to grant written permission for use of the specified materials or to refuse such permission.
The Provider disclaims all responsibility for any Third-Party Communications that the User may receive, or for any actions that the User may take or refrain from taking as a result of any third-party materials. The User bears sole responsibility for evaluating and verifying the identity and authenticity of the source and Content of any Third-Party Communications. The Provider does not assume responsibility for verification, makes no representations, and provides no warranties regarding the identity or authenticity of the source or Content of any Third-Party Communications.
The term “Third-Party Communications,” as used herein, means any materials sent to the User by any third party, whether directly or indirectly, in connection with this Website. The Provider makes no representations regarding any other websites that may be accessed through this Website. Any such websites that are not owned by the Provider are independent of the Provider, and the Provider has no control over the content of such websites. Furthermore, a link to a website not owned by the Provider does not imply endorsement of such website by the Provider or acceptance by the Provider of responsibility for its content or use. Third-party content (including, but not limited to, Communications) may appear on this Website or may be accessible via links from this Website.
The Provider accepts no responsibility for any violations, errors, misstatements of law, defamation, inaccuracies, false data, obscene materials, or offensive language in statements, assertions, or any other form of content contained in any third-party content posted on this Website. You agree that the information and statements contained in Third-Party Communications are not endorsed by the Provider and do not reflect its beliefs or opinions. In addition, information and statements provided by the Provider’s employees and agents in Interactive Areas may not be endorsed by the Provider and may not reflect the Provider’s beliefs or statements.
The Content is provided for informational purposes only and is not intended to constitute, nor does it constitute, legal advice. It does not create an attorney-client relationship and should not be considered confidential information provided on this Website. The accuracy, completeness, adequacy, or timeliness of the Content is not guaranteed. The User uses the Content of this Website or any materials related to this Website at their own risk.
Certain functions of the Website may utilize automated algorithms (including AI), which do not constitute legal advice and are provided for informational purposes only.
If the User agrees to receive notifications from Real Law, including updates on legislative changes, digests, and other materials, such notifications are provided solely for informational purposes and do not constitute legal advice.
6.1 Except as expressly provided in these Terms of Use, nothing contained herein shall be construed as granting the User or any third party any license or right, whether by implication, estoppel, or otherwise, under any law (whether common law or statutory), rule, or regulation, including, without limitation, those related to copyright or other intellectual property rights. The User agrees that the Content and the Website are protected by copyrights, trademarks, service marks, patents, and other proprietary rights and laws. The trademarks, logos, and service marks (collectively, the “Marks”) displayed on this Website are registered and unregistered Marks of the Provider and other parties. Use of this Website and the information contained herein in no way grants the User any license or right to use any Marks displayed on this Website. The User is strictly prohibited from using the Marks displayed on this Website or any other Content of this Website, except as expressly permitted in this document.
6.2 This Website contains interactive areas, which include, without limitation, blogs, wikis, bulletin boards, discussion forums, chats, email forums, question-and-answer features (“Interactive Areas”), the “Practical Law” section, and any other interactive features that may be introduced in the future. The User grants the Provider an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use and authorize the use on its behalf of any ideas, expressions of ideas, text, graphics, messages, blogs, links, data, information, and other materials that the User submits (“Posted Materials”) to this Website. This license is granted without any restrictions of any kind, without any payment from the Provider to the User, and without permission or notice to the User or any third party. The license includes the right to create, use, sell, reproduce, publish, modify, adapt, create derivative works, combine with other works, translate, distribute, display, perform, and sublicense the Posted Materials in any form, on any medium, or by any technology now known or later developed.
6.3. The User represents and warrants that the Posted Materials:
6.4. The User acknowledges and agrees that submitting Posted Materials to this Website does not create any new or alter any existing relationship between the User and the Provider.
6.5. By submitting Posted Materials to the Website, the User acknowledges and agrees that the Provider may independently develop possible ideas or obtain materials that may be similar or identical to the Posted Materials submitted by the User. The Provider reserves the right, at its sole discretion, to review, edit, delete, and/or restrict access to Posted Materials without notice or explanation. The User agrees that they shall not be entitled to any remedies against the Provider for any alleged or actual infringement or misappropriation of any proprietary or other rights in the Posted Materials provided by the User.
The User may provide links to the Website provided that:
Posted Materials must be lawful. When engaging with the Website’s Interactive Areas or the “Practical Law” section, the User must not post, publish, upload, or distribute any Posted Materials that are unlawful or offensive in any way, including, but not limited to, any Posted Materials that are defamatory, pornographic, obscene, threatening, infringing upon privacy or publicity rights, containing hate speech, or that may constitute or encourage the commission of a criminal offense, infringe the rights of any party, or otherwise give rise to liability or violate any law of the UAE or international law. The Provider may remove any Posted Materials submitted by the User at any time, for any reason, without the User’s consent.
Posted Materials must be attributed to the User. The User’s Posted Materials must be accompanied by their real name and must not be submitted anonymously. Notwithstanding the foregoing, if the relevant registration page for participation in any Interactive Area or the “Practical Law” section allows the creation of a username or nickname, the User may also choose and use such a username or nickname instead of their real name, provided that the User supplies their real name during registration for interaction with the Interactive Areas and the “Practical Law” section. Participants engaging in the Interactive Areas and the “Practical Law” section must not misrepresent their identity or their affiliation with any person or legal entity.
Posted Materials must not contain protected health information. It is prohibited to post materials that are considered protected health information under UAE law.
The Provider is under no obligation to monitor or review Posted Materials and assumes no responsibility for the content of such Posted Materials or any content related to or arising from them. However, the Provider reserves the right, at its sole discretion, to monitor the Interactive Areas and the “Practical Law” section, review Posted Materials, edit Posted Materials, prohibit the posting, publishing, uploading, or distribution of Posted Materials, and to remove Posted Materials at any time, for any reason, with or without explanation.
The Provider grants Users access to the Practical Law section, which combines four microservices:
Each microservice allows the User to formulate a task, upload materials if necessary, and receive a result (for example, a draft/review of a contract in DOCX format with comments; an official PRO response; a company due diligence report; a selection of court practice). Execution timelines, format, and content of results depend on the chosen service and may vary by subscription/plan.
All results are informational and reference in nature and do not constitute legal advice within the meaning of UAE law. For final decision-making, the User must consult qualified professionals.
Access to the Web Service and the “Practical Law” section is provided on a paid basis under the selected subscription/plan. Pricing and payment options are specified on the Website. Payments for services are non-refundable. Non-use of features after payment, account deactivation, or a request to terminate the subscription does not entitle the User to a refund. Invoices are available through the Website. The Provider reserves the right to periodically change pricing and billing terms in accordance with this Agreement. By adding a payment method on the Website, the User agrees to be charged for any unpaid, current, or expired subscription periods in accordance with the tariff terms.
All payments are processed via the authorized payment system Stripe. After payment, the User receives confirmation by email along with an electronic invoice.
The Website’s features are accessible only after registration. The User must provide accurate and up-to-date information, update it in a timely manner, and ensure the confidentiality of their account credentials. Sharing access with third parties is not allowed. The User must immediately notify [email protected] of any unauthorized access.
The Provider does not represent or warrant that the Website, Content, or Posted Materials, including the “Practical Law” section, are free of errors, viruses, or other harmful components, that defects will be corrected, or that the Content will always be available. The Provider does not guarantee or represent that the Content or Posted Materials available on or through this Website are correct, accurate, timely, or reliable in any form. The Provider may, at any time, make improvements and/or changes to the Website’s features, Content, Posted Materials, or the “Practical Law” section.
The processing of personal data is carried out in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). By using the Website, the User (and any authorized users) agrees to the processing and cross-border transfer of personal data for the performance of this Agreement and the provision of services.
The Provider uses personal data for:
Further details are provided in the Privacy Policy.
The Website, Content, Posted Materials, interactive areas, and the “Practical Law” section are provided on an “as is” and “as available” basis. The Provider expressly disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. The Provider is not responsible for any damage/viruses/harm to equipment arising from access to, use of, or downloading of materials.
The User agrees to indemnify, defend, and hold harmless the Provider, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to this Website from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising from any violation by the User of these Terms of Use or related to any Posted Materials uploaded or submitted by the User.
The provisions of Sections 13–15 are for the benefit of the persons specified therein and may be asserted and enforced by them directly.
The Provider reserves the right to investigate complaints or reports of violations of the Terms of Use and to take any actions the Provider deems necessary, including, without limitation, reporting any suspected unlawful activity to law enforcement authorities, regulators, or other third parties and disclosing any necessary or relevant information to such persons or organizations, including user profiles, email addresses, usage history, posted materials, IP addresses, and traffic information. The Provider may terminate interaction with any party in any of the Interactive Areas at any time, with or without cause.
The User has the right to contact the support service with questions regarding the use of the system. The Provider may decline to respond if the query requires legal advice/individual analysis or falls outside the scope of the information available in the system.
The decision to provide or deny a response is made at the sole discretion of the Provider.
The Provider controls the number of downloads of PDF files by the User in order to prevent abuse and to maintain stable operation of the Website for all the Users.
In case of exceeding the allowed number of downloads of PDF files by the User, the Provider may automatically restrict access to functions, starting with temporary suspension of the possibility of downloading files and up to complete blocking of the account.
Approximate benchmark for the number of downloads at which account lockout may be triggered:
| Time period | PDF Download Limit |
|---|---|
| 1 hour | 30 |
| 1 day | 35 |
| 1 week | 40 |
| 1 month | 80 |
In case of account blocking the User will be sent a notification to his e-mail with instructions on how to restore access to the Website. Additionally, the User has the right to address the issue of blocking to the e-mail of the support service of the Web Service: [email protected].
The Provider does not guarantee an immediate response or automatic unblocking of the account and reserves the right to maintain the blocking without explanation.
The Provider reserves the right to pursue all remedies available at law and in equity for violations of these Terms of Use, including, but not limited to, the right to block access from a particular Internet address to this Website and any other the Provider Website and its features.
The Terms of Use shall be governed by and construed in accordance with the laws of the Emirate of Dubai, UAE. Any action arising out of or relating to these terms and conditions shall be brought in a court in Dubai and shall be resolved in accordance with the laws of the Emirate of Dubai, UAE. By using this Website, the User hereby consents and submits to the personal jurisdiction of such court for the purposes of litigating any such claim.
The User's use of this Website is governed by the Provider's Privacy Policy.
Use of the User of Real Law's online services, cases, legal forms and other related legal materials (“Real Law Services”) is also governed by the Case By Case Software Design Co LLC Privacy Policy. (“Terms of Service”), which are provided during the registration process for the Real Law Services, all of which are incorporated herein by reference. The User's completion of the registration process for the Real Law Services constitutes the User's acceptance of the Terms of Service. If the User does not agree to any of the Terms of Service, access to Real Law Services is not permitted.
These Terms of Use incorporate by reference any notices contained on this Website, the Privacy Policy. and the Provider's Terms of Service and constitute the entire agreement with respect to access to and use of this Website, the Interactive Areas and the Content and Publications. If any provision of these Terms of Use is illegal, invalid or unenforceable, or in conflict with the Terms of Service, such provision shall be deemed to be severable from the remaining provisions and shall not affect their validity and enforceability. Notwithstanding anything to the contrary in these Terms of Use, if you have a separate signed written agreement with the Provider that applies to the User's use of any the Provider Content, such agreement constitutes the entire agreement between the User and the Provider with respect to the relevant Content (“Otherwise Protected Content”). These Terms of Use shall be deemed to have no force or effect with respect to the Otherwise Protected Content.
The Provider reserves the right to change these Terms of Use at any time. Updated versions of the Terms of Use will appear on this Website and take effect immediately. It is the User's responsibility to regularly review the Terms of Use. Continued use of this Website after any changes are made shall constitute the User's acceptance of such changes.
This Terms of Use Agreement may be translated into other languages for the convenience of the Users. However, in case of discrepancies between the English version and the translations, the English version shall prevail. The English text shall prevail and shall apply in the event of any dispute, discrepancy or interpretation of the terms of this Agreement.
Contacts:
General inquiries: [email protected]
Support: [email protected]