FAQ: Employee's employer stops paying salary for several months; employer cites 'cash flow issues.' What shall a worker do in case of unpaid / delayed salaries?

Answer:

• Identify whether there is a delay in payment of salary. According to Ministerial Decision No. 598 of 2022 Concerning the Wages Protection System, employers who fail to pay wages to their employees within 15 days of the due date will be considered late.
• File a complaint with MoHRE via app/website.

1. Submit an application using one of the service delivery channels by entering the employee's personal information (passport number - name, date of birth, nationality)

2. Once the applicant has entered the necessary information, send a text message or email containing the OTP in order to confirm the applicant's capacity, except for requests submitted via the smart application

3. The complaint will be investigated by the competent officer in order to take the appropriate action. In the event that the complaint proves to be true, the application will be referred to the Labor Inspection Department for a visit to the establishment. This will enable the Labor Inspection Department to verify the validity of the...